Never Miss Another Patient Call.

Prime AI Voice is an intelligent virtual receptionist built specifically for medical practices and healthcare organizations—answering calls, routing patients, and supporting scheduling 24/7.

Designed for healthcare workflows. Built for real-world reliability.

Front Desk Overload Is Costing You Time, Revenue, and Patient Experience.

Operational Pressure on Front Desk Teams

High call volumes strain staff capacity
Complex scheduling and insurance inquiries
Balancing intake with patient care demands

Consequences of Overwhelmed Staff

Missed opportunities for new patient intake
Extended hold times frustrate callers
Inconsistent information collection across calls

Why Traditional Solutions Fall Short

Hiring more staff increases costs unsustainably
Generic AI tools lack healthcare-specific workflows
Prime AI Voice addresses these challenges directly

An Intelligent Virtual Receptionist Built for Healthcare.

24/7 Call Answering

Handles inbound patient calls around the clock without delay.

Custom Call Routing

Directs calls accurately by department or location based on your workflow.

Patient Intake Collection

Gathers essential patient information efficiently during calls.

Scheduling Support

Assists with appointment booking and rescheduling seamlessly.

After-Hours Management

Manages calls outside business hours to maintain patient access.

Overflow Call Coverage

Supports your team during peak call times to reduce wait times.

Consistent Multi-Location Service

Ensures uniform call handling standards across all your facilities.

Simple. Structured. Secure.

01

STEP 1 — Workflow Assessment

We analyze your current call processes and patient interactions to identify key operational needs and opportunities.

02

STEP 2 — Configuration & Integration

Prime AI Voice is tailored to your existing scripts and systems, ensuring seamless routing and scheduling without interrupting daily operations.

03

STEP 3 — Deployment & Optimization

After launch, we track system performance and fine-tune call flows to maintain accuracy and efficiency while your team remains in control.

Built for Healthcare. Not Adapted to It.

Healthcare-First Call Logic

Call flows designed around medical workflows ensure accurate patient routing and information gathering.

Integration-Focused Design

Seamless connection with existing scheduling and EHR systems avoids disruption and streamlines operations.

HIPAA-Aware Configuration

Security protocols embedded to protect patient data and maintain compliance with healthcare regulations.

Multi-Location Routing Capability

Consistent call handling and routing across all facilities support unified patient experiences.

Ongoing Monitoring and Refinement

Continuous system updates based on real-world use improve accuracy and adapt to evolving needs.

Clinician-Led Operational Insight

Expert input from healthcare professionals guides AI behavior to align with clinical priorities.

Designed for private practices, specialty clinics, and multi-location medical groups handling high call volumes.

See Prime AI Voice in Action.